SUMMARY
A dedicated software engineer passionate about tackling complex challenges and driving innovative solutions. With a strong foundation in various programming languages and technologies, I excel in creating efficient, scalable software systems. Known for my ability to foster teamwork, I leverage collaborative efforts to achieve customer-centric results. My proactive approach to problem-solving and continuous learning empowers me to contribute significantly to software engineering teams.
EXPERIENCE
Software Engineer II
Dell Technologies
August 2021 - Present
- Engineered and optimized components of Dell.com's search functionality, handling approximately 4 million monthly requests ensuring low-latency responses critical to user experience.
- Owned the end-to-end design and deployment of a context-aware spellchecking service in C#, delivering 4 ms response times and cutting null results by 80% across 21 countries and 10 languages.
- Built and maintained a full-stack application to boost search relevancy with data insights, leading to a 15% increase in the average rank of the clicked product.
- Reduced API benchmarking runtime to less than 1/10th of its original duration while scaling support to 26 countries, providing performance validation that enabled a confident global rollout of the new API.
- Participated in production support to diagnose and resolve issues, ensuring reliable search services.
Help Desk Student Technician
The Bush School of Government and Public Service
June 2019 - May 2021
- Efficiently resolved technical issues for users, employing advanced troubleshooting techniques and ensuring high satisfaction levels with an average ticket response time of less than 1 business day.
- Played a key role in the IT Department's audit preparation, organizing data and over 200 systems to meet stringent compliance standards for a government run institution.
Software Engineering Intern
Dell Technologies
June 2020 - July 2020
- Engineered an Angular-based search bar microcomponent for Dell's internal sales site, streamlining product lookup by reducing navigation steps and accelerating sales representatives' workflows.
Peer Teacher
ENGR 102 (Intro to Computation)
August 2018 - May 2019
- Enhanced student learning by providing assistance during classes, fielding questions, and offering feedback on assignments, contributing to a supportive educational environment for over 100 students.
Independent Student Research
CyberHealthGIS Research Experience for Undergraduates
May - August 2018
- Conceptualized and developed a prototype Geographical Information System (GIS) featuring a 3D model of a building highlighting firefighter positions using ArcGIS Maps SDK for JavaScript.
AggiE_Challenge
January - December 2018
- Collaboratively designed and executed a research project focused on analyzing running technique quality through accelerometer data from FitBit devices, demonstrating teamwork and analytical skills.
PROJECTS
Computer Science Capstone
ColorClimb - Computer Vision Tool for Indoor Rock Climbing
January - May 2021
- Crafted an application employing computer vision technology on iOS to identify colored pathways of rock climbing holds, enhancing accessibility for vision-impaired climbers.
TAMUhack
Face Check - Facial Recognition for Classroom Attendance
January 2019
- Integrated Microsoft Cognitive Services API into a Raspberry Pi 3, establishing a prototype for facial classification-based classroom attendance tracking.
SKILLS
Programming Languages: C#, Python, TypeScript, C++, Java, MATLAB
Development Tools: React, Git, Docker, Kubernetes, RabbitMQ, Elasticsearch, Regex, Postman, Splunk
Technical Strengths: High-performance APIs, low-latency architectures, scalable backend design, observability & reliability engineering
EDUCATION
Texas A&M University May 2021
College Station, Texas
Bachelor of Science in Computer Science
Minor in Communications